LearnNThrive

Legal

Privacy Policy

This policy explains what personal data LearnNThrive collects when you use our website, why we collect it, who we share it with, and the choices and rights you have.

Last updated:

01Who we are

LearnNThrive (https://learnnthrive.com) is operated by LearnNThrive Solutions Private Limited (CIN U78100KA2023PTC173737), a company incorporated in India with its registered office at 40, 2nd Floor, 11th Cross, Sector 7, HSR Layout, Bengaluru, Karnataka 560102, India (“we”, “us”, “our”). For the purposes of the Digital Personal Data Protection Act, 2023 (“DPDP Act”) we are the Data Fiduciary for the personal data described in this policy.

This policy applies to our website — including the course marketplace, institute profiles and batch listings — and the forms on it. It does not cover third-party websites we link to, or how a training institute handles your details once it has received your enquiry; their own privacy policies apply there.

02Data we collect

Information you give us

When you fill in an enquiry, counselling, contact or “ask a question” form we collect:

  • your name, email address and phone number;
  • depending on the form: the course, category or topic you are interested in, the purpose of your enquiry, your company and role, number of learners, how you heard about us, and your message;
  • when you enquire about a specific course, batch or training institute: which institute, course and batch the enquiry is for.

When you subscribe to our newsletter we collect your email address.

Information collected automatically

  • Approximate location — the city, region, country and time zone derived from your IP address, and the IP address itself. We use it to route enquiries, show course fees in your local currency and batch dates in your time zone, and show region-appropriate information.
  • How you found us — campaign tags in the link you followed (UTM parameters), ad click identifiers (such as Google, Microsoft or Meta click IDs), the referring website and the first page you landed on.
  • Usage data — pages viewed, links clicked, form interactions, device, browser and operating system, collected through analytics tools where enabled (see our Cookie Policy).
  • Searches — what you type into the site search, used to show matching courses, institutes and articles. We do not link searches to your identity.
  • Security signals — our spam-protection provider (Cloudflare Turnstile) checks browser and device characteristics to tell people from bots when you submit a form.

We do not knowingly collect sensitive personal data such as financial, health or biometric information. Please do not include it in messages.

03How we use your data

  • to respond to your enquiry and give you the information or guidance you asked for;
  • to deliver your enquiry to the training institute you chose when you enquire from a course, batch or institute page, so it can contact you about that course;
  • to connect you, where you ask us to, with relevant course providers, institutes or software vendors;
  • to show course fees, batch dates and listings relevant to your location and currency;
  • to send you our newsletter, if you subscribed (every email has an unsubscribe link);
  • to understand which content and campaigns are useful, and to improve the website;
  • to keep the site secure and prevent spam, fraud and abuse;
  • to meet our legal obligations and enforce our Terms of Use.

05Who we share it with

We do not sell your personal data. We share it only with:

  • Service providers who process it on our behalf — website hosting and content management; SkillDeck, the platform that powers our course catalogue, institute listings and enquiry delivery; IP-geolocation lookup; Cloudflare (security and spam protection); and analytics providers such as Google, where enabled. They may only use it to provide their service to us.
  • Training institutes you enquire with — when you send an enquiry from a course, batch or institute page, the institute named on that page receives your name, email, phone number, message, number of learners, the course or batch, and your approximate location. Once received, the institute uses these details under its own privacy policy and is responsible for them as an independent Data Fiduciary.
  • Course providers or vendors — when a general enquiry asks to be put in touch with them, and only the details needed for that.
  • Authorities — when required by law, court order or to protect rights, safety and property.

Some providers store data outside India. Where they do, we rely on the transfer being permitted under the DPDP Act and on contractual safeguards.

06How long we keep it

We keep enquiry details for as long as needed to handle your request and any follow-up, and generally no longer than 24 months after our last contact with you, unless a longer period is required by law. Location and attribution details stored in your browser remain until you clear your browser storage. Analytics data is kept according to the retention settings of the analytics provider. A training institute that received your enquiry keeps it according to its own retention policy.

07Your rights

Under the DPDP Act you have the right to:

  • obtain a summary of the personal data we hold about you and how we process it;
  • have inaccurate or incomplete data corrected, completed or updated;
  • have your data erased when it is no longer needed or you withdraw consent;
  • withdraw consent at any time;
  • have a grievance addressed by us, and then escalate it to the Data Protection Board of India;
  • nominate another person to exercise these rights on your behalf in the event of death or incapacity.

Visitors from the EEA or UK also have the rights to object to or restrict processing and to data portability, and may complain to their local supervisory authority.

To exercise any right, email hello@learnnthrive.com. We may need to verify your identity, and we aim to respond within 30 days. For an enquiry already delivered to a training institute, you can also contact that institute directly; we will pass your request on to it if you ask us to.

08Security

We use HTTPS throughout the site, keep API keys on our servers, restrict access to enquiry data to people who need it, and use spam protection on every form. No system is completely secure, so we cannot guarantee absolute security — if we become aware of a personal data breach affecting you, we will notify you and the Data Protection Board as the law requires.

09Children

Our content is written for a general audience, including students. We do not knowingly collect personal data from anyone under 18 without verifiable consent from a parent or lawful guardian, and we do not track or target advertising at children. If you believe a child has sent us their details, contact us and we will delete them.

10Cookies and browser storage

We use browser storage and, where analytics or advertising tags are enabled, cookies. Our Cookie Policy lists what is stored and how to control it.

11Changes to this policy

We may update this policy when our practices or the law change. The “Last updated” date at the top shows the latest version. If a change significantly affects how we use data you have already given us, we will ask for your consent again where required.

12Contact and Grievance Officer

For questions or complaints about this policy or your personal data, contact our Grievance Officer:

We acknowledge grievances within 24 hours and aim to resolve them within 15 days. If you are not satisfied with our response, you may approach the Data Protection Board of India.